Quality team
Home / Quality team
GDH's quality work is carried out by QC and QA teams trained through department programmes — laboratory testing, quality assurance across the process, and handling of returned goods.
Our people — 173 employees
Organisation chart
Board of Directors
Factory Director
- Production Manager
- Engineering Manager
- Quality Control Manager
Quality Assurance Director
- Quality Assurance Manager
Research & Development Director
- Research & Development Manager
Regulatory Affairs Director
- Regulatory Affairs Manager
Marketing Director
- Marketing Manager
Logistic & Supply Chain Director
- Logistic / Warehouse Manager
- Procurement Manager
Administration Director
- Human Resource Manager
- IT Manager
- Safety Committee Board
Finance & Accounting Director
- Finance & Accounting Manager
Quality Control (QC) team
QC Manager
Head of chemical QC
Head of microbiological QC
Chemical QC officers
Microbiology QC officers
QC officer roles
Raw materials
Chemical testing of raw materials and preparing raw-material specifications.
Printed & packaging materials
Inspecting printed and packaging materials; preparing printed-material specifications.
Finished products
Assay of finished products and preparing finished-product specifications.
In-process
In-process control and assay of process-validation (PV) products.
Instrument calibration
Calibration of QC department instruments.
Microbiology
Microbiological testing of raw materials and finished products.
Quality Assurance (QA) team
QA Manager
Head of QA section
Returned-goods supervisor
QA officers
Returned-goods staff
QA officers
- QMS: VMP, change control, deviation, quality risk management
- Validation (process / cleaning) and media fill
- Environmental monitoring and water-system checks
- Stability testing and Product Quality Review
- Finished-product release
Returned goods
- Receive and record returns from customers
- Initial assessment of returned products
- Keep the returned-goods room separate from finished-goods stock
- Support recalls and complaints
Training programmes
Quality Control
Incoming material inspectionIn-process controlInstrument calibrationMicrobiological quality controlAnalytical method validation & verification
Quality Assurance
QMSBPR / Recall / Return / Customer complaintMedia fill & Environment monitoringProcess validationCleaning validationProduct Quality ReviewStability testWater system
Staff responsible for instrument calibration are trained and re-assessed every year.
